1. Information We Collect

We collect information you provide directly to us, such as when you make a donation, sign up for our newsletter, or contact us. This includes your name, email address, phone number, and payment details. We also collect information automatically when you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to process donations and send receipts, send newsletters and programme updates you have subscribed to, respond to your enquiries and requests, improve our website and services, and comply with legal obligations. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Data Sharing

We may share your information with trusted service providers who assist us in operating our website and conducting our work, subject to confidentiality agreements. We may also disclose information where required by law or to protect the rights, property, or safety of FAITH, our staff, or the communities we serve.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Donation records are retained for a minimum of seven years in accordance with Nepali NGO regulations.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data, and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at faithinitiative@gmail.com.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: FAITH Initiative, Kupondole, Lalitpur, Kathmandu, Nepal. Email: faithinitiative@gmail.com. Phone: +977-01-5412012.